Loyalty Points PRO ​

Customers earn points every time they buy, and trade them for products from your store. It is a simple reason to come back.

Set the rule ​

Press Edit rules (or go to Settings → Points).

Points are proportional and rounded down: with 5 points per L$ 100, a purchase of L$ 250 earns 12 points. The preview shows exactly what the customer will read in Second Life.

Choose which products earn points ​

Only the products you turn on earn points. Two ways:

• Choose products on the Points screen: a list with a switch per product. On a group, one switch turns every variant on or off (each one can still change on its own later).
• The Earns points switch on each product sheet.

What customers see ​

• Before buying: the vendor menu says "This purchase earns you 12 points."
• After buying: the vendor tells them how many they earned and their balance at your store.
• On the receipt: "You earned 12 points with this purchase" and their balance.

Who earns, and when ​

• The person who paid earns the points. On a gift, the buyer earns them, not the recipient.
• Gacha plays don't earn points.
• Points use only the L$ that came in: if a coupon or gift card paid part, that part does not earn points.
• A sale made while the server was down earns its points as soon as the server receives it. The same sale never earns twice.
• A refunded purchase loses its points (only down to zero: if the customer already spent them, the balance just stops at zero).

The rewards shop ​

The Rewards shop tab lists the products customers can get with points. Press Add product, choose the product and set its price in points. The panel shows what that is worth in purchases (for example, "worth L$ 1,000 in purchases"). You can pause a reward or remove it.

Redeeming points ​

Customers can trade points on their own, with a Points Terminal in your store, or you can do it for them in the panel. Either way, the points come off and the hub delivers the product like a purchase (it shows in Sales as Points trade, with a receipt).

The Points Terminal (customers trade by themselves) ​

The terminal is safe to leave anywhere: only customers who bought from you, got a gift or have points get a link, a blocked customer gets none, and repeated touches are ignored. A double click never trades twice. If the program is off or there is no active reward, the terminal says the shop is closed.

In the panel (you trade for them) ​

Adjusting a balance ​

On the customer page, Adjust lets you Give points or Take points, with an optional reason ("birthday gift"). The balance never goes negative.

The Customers tab ​

Everyone with points, sorted by balance, with what they earned and redeemed.